South Texas Stampede
Privacy Policy
Last Updated: 09/05/2025
Introduction
South Texas Stampede (“STS,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights when you use https://www.stxstampede.com and our related services, events, community, education programs, and store.
Comments
When visitors leave comments, we collect the data shown in the form, plus the visitor’s IP address and browser user-agent string to help detect spam.
An anonymized string (hash) from your email may be sent to Gravatar to check if you’re using it. Gravatar’s privacy policy: https://automattic.com/privacy/. After approval, your profile image is visible with your comment.
Media
If you upload images, avoid embedding EXIF GPS location data. Visitors to the site can download and extract location data from posted images.
Our website uses cookies to run essential functions like login, shopping carts, and account preferences. These cookies are set by our platform (WordPress, WooCommerce, and related tools) and expire automatically after a certain period unless you clear them earlier in your browser.
Examples include:
Login & Session Cookies – allow you to stay logged in; typically expire within days unless “Remember Me” is chosen.
Preferences Cookies – store screen and display settings; may last up to one year.
Shopping Cart Cookies – track items in your cart; expire when the session ends or shortly after.
You can manage or delete cookies through your browser settings, but some site features (like checkout) may not work properly without them.
What We Collect & Store
E-Commerce & Orders
When you make a purchase, we collect:
Name, billing and shipping address, email, and phone number
Payment details (processed securely via Stripe)
Order details, including items purchased and totals
Optional account information such as username and password
We use this information to:
Process and fulfill orders
Provide account and order updates
Handle refunds and complaints
Prevent fraud
Comply with legal and tax requirements
Improve store offerings
Send marketing communications if you opt in
We retain order and billing information for 7 years for tax and accounting purposes.
Community & Education Features
If you register for our community or educational resources, we may collect:
Profile information (name, email, optional bio or profile photo)
Posts, messages, or contributions you make within the platform
Course enrollments, downloads, or training activity history
We use this information to:
Provide access to community groups and educational content
Send reminders, updates, and announcements related to your participation
Improve our programs and offerings
Events & RSVPs
If you register for or RSVP to an event directly on our site, we may collect:
Attendee name and email
Ticket or registration details
Event date and participation information
This information is used to manage event attendance, communicate updates, and deliver tickets.
SMS & Marketing Communications
If you opt in to receive SMS messages, we may send you texts to:
Confirm or remind you about event registrations, catering bookings, or orders
Provide important account or service updates
Share promotions, discounts, and upcoming events
Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance. Standard message and data rates may apply. Consent is not a condition of purchase.
If you opt in to receive marketing emails, you can unsubscribe anytime using the link in those emails.
Embedded Content from Other Websites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves the same as if you visited the other site and may collect data, use cookies, and track your interaction. Please review those sites’ privacy policies.
We do not sell or rent personal data. We may share information only in the following cases:
With trusted third-party service providers (e.g., payment processors, shipping carriers, hosting providers, communication services)
When required by law
To protect our rights, property, or safety
In connection with a business transfer, merger, or acquisition
If you request a password reset, your IP address will be included in the reset email.
Payments
We accept payments via Stripe. When processing payments, some of your data (purchase total, billing info) is passed securely to Stripe.
See Stripe’s Privacy Policy: https://stripe.com/privacy
Who on Our Team Has Access
Administrators and Shop Managers can access:
Order information (what was purchased, when, and where it should be shipped)
Customer information (name, email, billing and shipping details)
Team members use this information to fulfill orders, process refunds, and provide support.
How Long We Retain Your Data
Comments & Reviews: Retained indefinitely, including metadata.
Registered Users: Profile information is stored as long as the account is active. Users can view, edit, or delete their own information anytime (except username).
Orders & Billing: Retained for 7 years for legal, tax, and accounting purposes.
Event/Community Data: Retained as long as necessary to provide the service or until you request deletion.
Your Rights
You may request to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your personal data (subject to legal retention requirements)
Opt out of marketing communications
To exercise these rights, please contact us through our Contact Page.
Data Security
We take appropriate technical and organizational measures to protect your information, including encryption, access controls, and secure hosting. No method of transmission or storage is 100% secure, but we strive to safeguard your data.
API Keys & Third-Party Services
To provide certain features, we may use third-party services, including:
Google Maps (for location/map features)
Stripe (for payments)
Zoom (for online events and meetings)
Community/Education Platform (for accounts, events, and communications)
These services process data under their own privacy policies.
Return Policy
Our Return Policy governs returns, exchanges, and refunds for store purchases. Please review it here: return-policy.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children under 13. If you believe a child has submitted data, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach us via our Contact Page.