South Texas
Stampede

South Texas Stampede

Return Policy

Last Updated: 09/05/2025

We want you to love your purchase from South Texas Stampede. If something isn’t right, here’s how our return process works:

Merchandise Returns

  • Returns are accepted within 15 days of purchase.

  • To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.

  • Proof of purchase is required for all returns.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (including food and catering orders)

  • Gift cards

  • Downloadable or digital products

  • Sale or clearance items

Exchanges

  • We only replace merchandise if it is defective or damaged.

  • If you need an exchange for the same item, please start a request through our Contact Page.

Refunds

  • Once your return is received and inspected, we will notify you of approval or denial.

  • If approved, your refund will be processed back to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable. You are responsible for the cost of return shipping.

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check your bank or credit card account again.

  2. Contact your credit card company or bank, as processing times may vary.

  3. If you still have not received your refund, please reach out to us through our Contact Page.

Return Shipping

Please mail returned merchandise to:

South Texas Stampede
1716 Briarcrest Dr. STE 610
Bryan, TX 77802

  • Consider using a trackable shipping service or purchasing shipping insurance for higher-value items. We cannot guarantee that we will receive returned items.

Catering Orders

Catering deposits and catering balances are non-refundable as outlined in our Catering Policy and Terms of Service. Merchandise return rules above do not apply to catering services.

Questions?

All refund and return requests must be started through our Contact Page.